Privacy Policy

1. Who We Are

Echo Exchange LLC, doing business as Solarys ("Solarys," "we," "us," or "our"), is a U.S.-based software company that builds AI automation and custom software for commercial and government clients. This Privacy Policy explains how we collect, use, store, and protect information when you visit solarys.ai or submit inquiries through our contact forms.

2. Information We Collect

We collect information that you voluntarily provide when submitting our contact form:

• First and last name
• Business email address
• Phone number
• Job title (optional)
• Company or institution name
• Country
• Project description (optional)

We also automatically collect limited technical information when you visit our website:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited and time spent on site
• Referring URL

3. How We Use Your Information

• To respond to your inquiry and discuss potential project engagements
• To evaluate whether our services are a fit for your needs
• To communicate with you about our services, including follow-up correspondence
• To protect against spam and abuse via reCAPTCHA verification
• To improve our website and understand how visitors interact with it

4. Third-Party Services

We use a limited number of third-party services to operate our website and process inquiries:

• Google reCAPTCHA — to prevent spam and automated abuse of our contact forms. reCAPTCHA may collect hardware and software information, such as device and application data, and send it to Google for analysis. Use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.
• Resend — to deliver email notifications from form submissions. Resend processes your email address and message content to route messages to our team.
• Vercel — to host and serve our website. Vercel may collect standard server access logs including IP addresses.

We do not use advertising trackers, retargeting pixels, or social media tracking scripts on this website.

5. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We share your information only with the third-party service providers listed above, and only to the extent necessary to operate our website and respond to your inquiries. We may disclose information if required by law, court order, or government regulation.

6. Data Retention

We retain contact form submissions for as long as necessary to respond to your inquiry and maintain a record of our communications. If a business relationship is established, we retain information for the duration of that relationship plus any period required by applicable law. You may request deletion of your information at any time by contacting us.

7. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/HTTPS), secure server infrastructure, and access controls limiting who within our organization can view submitted data. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction.

8. Cookies

Our website uses only essential cookies required for basic site functionality. We do not use cookies for advertising, tracking, or analytics profiling. Third-party services such as Google reCAPTCHA may set their own cookies as described in their respective privacy policies.

9. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of future communications at any time
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the website after any changes constitutes acceptance of the revised policy.

12. Contact

If you have questions about this Privacy Policy or how we handle your information: